The Recovery Lounge – Infrared Sauna Client Terms and Conditions

357 Reading Road, Henley-on-Thames, RG9 4HA

Email: recovery_lounge@outlook.com

ALL ATTENDING SAUNA GUESTS MUST HAVE COMPLETED THIS FORM PRIOR TO USE - BOOKING IS ACCEPTANCE OF THESE TERMS AND CONDITIONS.

We understand there's a lot of information here, but this helps us keep the sauna space calm and uncluttered—reducing the need for signs disrupting the atmosphere. By sharing the etiquette with you in advance, we hope to ensure you feel fully informed, so you can simply relax and enjoy the environment we've thoughtfully created.

Acknowledgment & Release of Liability

1. I understand that the use of the Sunlighten Infrared Sauna at The Recovery Lounge involves exposure to heat that may affect individuals differently. I acknowledge and agree to the following:

2. I am using the infrared sauna voluntarily and at my own risk.

3. I do not have any condition that would make sauna use unsafe.

4. I have consulted with a healthcare provider before participating if I have any health/medical needs.

5. I understand the importance of staying hydrated and will drink water before and after my session.

6. I will not use the sauna under the influence of alcohol or recreational drugs.

7. I understand that excessive use may cause overheating, fainting, or other adverse reactions.

8. I release and discharge The Recovery Lounge, its owners, staff, and affiliates from any and all liability for injuries, losses, or damages I may incur in connection with my use of the sauna.

9. I confirm that all information provided is accurate and complete.

10. I agree to abide by all posted and communicated safety guidelines and instructions (within the waiver above)

11. By ticking yes, I confirm that I have read and meet the health criteria for sauna use, and understand my session may be refused if I have not agreed to this waiver in its entirety.

General Sauna Etiquette / Guidelines

• The sauna room is a pre-paid, contactless & private experience. When you arrive, park in front of the TG gym and wellness centre. The sauna space is accessible by using the main entrance of TG gym and taking a left after the desk, then take your second right signposted the recovery lounge and it’s the first door on the right.

• Sauna sessions are contactless & must be booked & pre-paid online.

• Sauna sessions can be rescheduled up to 24 hours prior to your booking.

• Cancellations require a minimum of 24 hours notice.

• 100% of the service fee will incur for a late cancellation or no show. This also applies for gift vouchers.

• PLEASE MAKE SURE YOUR BOOKING IS CONFIRMED. If you haven't received a confirmation email this means there has been an error making your booking.

• You will be sent a code for the door in your text appointment reminder/or in your pre session email, so that you can get remote access, please have this ready for your session.

• Remove shoes & leave them on the mat or in the basket by the front door entrance to the recovery lounge.

• Please bring a towel to sit on/or use one of the small towels provided (please put this in the wash basket after us) and use a damp cloth in the sauna after use (no sprays inside).

• Food and drink (other than water) are not permitted in the sauna.

• Use only spill-proof water bottles. No glasses/plastic or mugs inside.

• Drink 1 glass of water before your sauna & 2-3 glasses afterwards, hydration is extremely important.

• Phones must be on silent. No calls in the sauna.

• No excessive noise. No smoking.

• Do not use the sauna under the influence of drugs or alcohol.

• Wear swimwear, a wrap or underwear. Topless is ok. Always sit on a towel.

• Do NOT cover the floor heater or heater panels with towels.

• You may mute music during your session, but please un-mute before leaving.

• Stay within your scheduled session time. Your session starts at your scheduled time so do allow 5 minutes prior to this to get ready. We allow ten minutes either side of appointments.

• Leave the sauna and room tidy. Place towel in laundry basket provided, rubbish in the bin. There are extra changing facilities in the gym area with a shower if you wish to use them.

Precautions / Contraindications

If any of the below apply to you, consult a physician prior to sauna use:

Medications

Some prescription drugs may cause drowsiness or impair heat regulation. Examples include diuretics, barbiturates, beta-blockers, and anticholinergics like amitryptaline. Over-the-counter antihistamines may also increase risk of heat stroke.

Cardiovascular Issues, Obesity or Diabetes

Those with heart disease, circulatory problems, obesity or diabetes should consult a physician. Heat stress increases cardiac load and can raise heart rate significantly.

Alcohol & Drug Abuse

Using the sauna while under the influence of alcohol or drugs can impair judgment and increase risk of adverse reactions.

Chronic Conditions

Conditions like Multiple Sclerosis, central nervous system tumours, or diabetic neuropathy impair the ability to sweat and regulate body heat.

Elderly

Elderly individuals should use lower temperatures (max 55°C) and limit sessions to 30 minutes due to decreased ability to regulate temperature.

Children

Under 18’s not permitted to use.

Hemophiliacs

Avoid sauna use if you are prone to bleeding.

Fever & Heat Sensitivity

Do not use the sauna if you have a fever or cannot feel heat properly.

Pregnancy

Pregnant individuals must consult a healthcare provider and provide written consent before use.

Menstruation

Increased blood flow may occur but sauna use is not strictly contraindicated.

Joint Injury

Avoid using the sauna for 48 hours after an acute injury or while swelling is present.

Implants

Consult a physician if you have metal implants. Most will reflect infrared waves and not heat up.

Communicable Skin Diseases

Please refrain from sauna use if you have a communicable skin disease.

Heart Conditions

Sauna use is not advised for unstable angina, recent heart attack (within 30 days), or severe aortic stenosis.

Lastly, we hope you enjoy your sauna session!

Thank you, The Recovery Lounge